Restart Charger
The charger can be restarted if it is behaving in an unusual manner. For instance it is not connecting to the smart phone app or it is not detecting a vehicle has been connected. It can only be restarted when Unlocked.
1
Make sure the charger is not in use.
2
Unlock the charger if it is Locked.
3
Press and hold the Lock and Mode buttons simultaneously for 5 seconds. All 3 buttons will flash to confirm.
4
Upon restart the charger will retain all your settings.
Restarting can fix minor issues, similar to rebooting a phone or computer.