Shipping, Returns & Refund Policy

We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

We offer free expedited next day delivery on all orders to addresses on the UK mainland, where the address is not classed as a premium or remote postcode.

For deliveries to addresses classed as remote or premium postcodes, we still offer free delivery, however please allow 2–3 working days for your order to arrive.

Postcodes beginning with, but not limited to, the following are classed as remote or premium:

If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery. For EU and UK consumers: this does not affect your statutory rights. For more information, please refer to our Terms.

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, follow these steps:

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 days from the receipt of your item to process your return or exchange.

Refunds may take 1–2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

For defective or damaged products, please contact us at the details below to arrange a refund or exchange. Faulty items are eligible for return up to 30 days after being purchased.