App Privacy Policy

The Application collects information when you download and use it. This information may include:

• Your device's Internet Protocol address (e.g. IP address)
• The pages of the Application that you visit, the time and date of your visit, and the time spent on those pages
• The total time spent on the Application
• The operating system you use on your mobile device

The Application does not gather precise information about the location of your mobile device.

The Application does not use Artificial Intelligence (AI) technologies to process your data or provide features.

The Service Provider may use the information you provide to contact you from time to time with important information, required notices, and marketing promotions.

For a better experience, while using the Application, the Service Provider may require you to provide certain personally identifiable information, including but not limited to:

The information requested by the Service Provider will be retained and used as described in this Privacy Policy.

Only aggregated, anonymised data is periodically transmitted to external services to help the Service Provider improve the Application and its services. The Service Provider may share your information with third parties in the ways described in this Privacy Policy.

The Application uses third-party services that have their own privacy policies regarding data handling. These include:

The Service Provider may disclose user-provided and automatically collected information:

• As required by law, such as to comply with a subpoena or similar legal process
• When they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
• With trusted service providers who work on their behalf, do not have an independent use of the information disclosed to them, and have agreed to follow the rules set out in this Privacy Policy

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes available through your mobile device or via the mobile application marketplace or network.

The Service Provider will retain user-provided data for as long as you use the Application and for a reasonable time thereafter. If you would like them to delete user-provided data that you have supplied through the Application, please contact support@xplug.co.uk and they will respond within a reasonable time.

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.

The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. If the Service Provider discovers that a child under 13 has provided personal information, it will be immediately deleted from their servers.

If you are a parent or guardian and you are aware that your child has provided personal information, please contact the Service Provider at support@xplug.co.uk so that the necessary action can be taken.

The Service Provider is concerned about safeguarding the confidentiality of your information. Physical, electronic, and procedural safeguards are used to protect the information the Service Provider processes and maintains.

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes by updating this page with the new Privacy Policy. You are advised to review this Privacy Policy regularly, as continued use of the Application is deemed approval of all changes.

By using the Application, you consent to the processing of your information as set forth in this Privacy Policy, now and as amended in the future.

If you have any questions regarding privacy while using the Application, or about the practices of the Service Provider, please contact us at: